Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to LedgerIQFin. These Terms of Service govern your access to and use of our AI-powered ledger analysis tools, services, digital products, and goods. By using our offerings, you agree to comply with these terms.

2. Services

“Services” include personalized account ledger analysis sessions, consulting calls, and report generation. All scheduling requests must be submitted via our support form. Service delivery times may vary based on availability.

3. Digital Products

“Digital Products” include downloadable guides, templates, and software licenses provided electronically upon purchase. Delivery occurs immediately after payment confirmation.

4. Goods

“Goods” refers to any physical items sold through LedgerIQFin, including branded merchandise or hardware accessories. All shipments originate from 301 Front St W, Toronto, ON M5V 2T6, Canada.

5. Refund Policy

5.1 Services

Customers may request a refund or reschedule a service up to 48 hours before the scheduled start time. Refunds, when approved, are issued via the original payment method within 10 business days. Rescheduling is allowed once per service, subject to availability. Certain bespoke consulting packages are non-refundable due to custom resource allocation; these will be clearly marked as non-refundable at purchase.

5.2 Digital Products

Buyers may request a refund for digital products within 14 days of purchase, provided the product has not been downloaded or activated. Refunds are processed via the original payment method within 7 business days after approval.

5.3 Goods

Physical goods may be returned within 30 days of delivery in original, unopened packaging. Once received and inspected, refunds are issued to the original payment method within 14 business days. Return shipping is the responsibility of the customer unless the item is defective.

5.4 No-Refund Services

Certain one-on-one advisory sessions or on-demand analysis packages may be sold as final-sale, non-refundable services due to immediate resource engagement. Any such restriction will be prominently disclosed at the time of purchase.

6. Contact Information

Address: 301 Front St W, Toronto, ON M5V 2T6, Canada

Phone: +14166351875

Business ID: 243578157

For support inquiries, please fill out our support form.

7. Changes to Terms

LedgerIQFin reserves the right to modify these terms at any time. Updated versions will display the revised effective date.